Mediation alongside the CSOS
The Community Schemes Ombud Service starts every dispute with conciliation, and many disputes can be settled before an application is needed at all. We advise on which process suits the dispute, represent schemes at CSOS conciliations, and draft settlement agreements with clear terms and consequences for breach.
Read more about CSOS applications, adjudications and enforcement.
Frequently asked questions
Is a mediated agreement legally binding?
Yes, once it is signed by the parties it is a binding agreement. We draft settlement agreements with clear payment terms and consequences for breach, so the scheme can enforce them if needed.
Does mediation replace a CSOS application?
Not necessarily. Mediation can resolve a dispute before a CSOS application is needed, and the CSOS itself starts with conciliation. We advise on which process suits the dispute.
This page is general information, not legal advice. Contact us about your scheme’s circumstances.